Please read these Terms & Conditions carefully before using AyaTech’s website, services, software solutions, ERP services, digital products, or support services.
Last Updated: 2026
These Terms & Conditions apply to the use of the AyaTech website and all services provided by AyaTech, including ERP implementation, Odoo customization, website development, mobile application development, software development, digital marketing, branding, hosting support, integrations, and technical support services.
Welcome to AyaTech. By accessing our website, contacting us, requesting a quotation, purchasing our services, or using any solution developed or provided by AyaTech, you agree to follow these Terms & Conditions.
If you do not agree with any part of these terms, you should not use our website or services.
AyaTech is a UAE-based technology solutions provider offering IT, ERP, Odoo, software development, website development, mobile application development, automation, digital marketing, branding, cloud, and technical support services.
AyaTech may provide, but is not limited to, the following services:
All services are provided based on the agreed quotation, proposal, invoice, or written confirmation shared with the client. The project scope, pricing, timeline, deliverables, and payment terms will be defined before the work starts.
Any additional work, new feature, design change, extra revision, third-party integration, new report, custom module, or change outside the agreed scope may require additional charges and revised timelines.
AyaTech makes every effort to complete projects within the agreed timeline. However, delivery dates may change due to client delays, pending approvals, incomplete requirements, third-party service delays, technical limitations, additional scope, or changes requested during the project.
The client agrees to provide:
AyaTech is not responsible for delays or issues caused by incomplete information, delayed approvals, incorrect data, or unavailable access from the client side.
Revisions are provided according to the agreed project scope. Any major change in design, workflow, functionality, content, layout, integration, or report after approval may be treated as a change request and may require additional cost.
For website and branding projects, clients are responsible for providing final text, images, logos, business information, legal content, product details, and any required approvals. AyaTech may assist with content writing, design suggestions, and image guidance where agreed.
The client must ensure that all materials provided to AyaTech do not violate copyright, trademark, privacy, or third-party rights.
Odoo, ERP, and software projects may involve business analysis, configuration, customization, data migration, testing, training, and support. The final solution will be based on the agreed scope and confirmed requirements.
AyaTech is not responsible for issues caused by manual changes, unauthorized customizations, third-party module conflicts, server changes, version upgrades, deleted data, or incorrect use of the system after delivery.
Some projects may depend on third-party platforms such as Odoo, WordPress, Elementor, WooCommerce, hosting providers, payment gateways, email services, APIs, Google services, social media platforms, app stores, or external plugins.
AyaTech is not responsible for downtime, pricing changes, policy changes, bugs, limitations, rejection, suspension, or service interruption caused by third-party providers.
AyaTech may provide SEO, digital marketing, social media, and branding services to improve online visibility and business presentation. However, search engine rankings, lead volume, traffic, sales, or advertising results cannot be guaranteed because they depend on competition, market conditions, platform policies, search engine updates, budget, content quality, and user behavior.
For migration projects, AyaTech will assist with importing or transferring client data based on the available source files and agreed structure. The client is responsible for verifying migrated data, balances, records, reports, and system outputs before final approval.
Clients are required to review, test, and approve delivered work within the agreed review period. Once the client approves the work, uses the system, publishes the website, or confirms completion, the project will be considered delivered.
Any new request after approval may be treated as a new task or change request.
Support and maintenance are provided only if included in the quotation, agreement, or separate support plan. Support may include bug fixing, troubleshooting, minor updates, guidance, and technical assistance.
Support does not include new features, major redesign, new modules, new integrations, data correction, third-party issues, or changes outside the agreed scope unless separately agreed.
After full payment, the client may use the final delivered website, software, design, or configured solution for their business purposes. AyaTech may retain rights to reusable code, frameworks, tools, templates, libraries, processes, and general technical knowledge developed before or during the project.
AyaTech may display completed work in its portfolio, website, social media, or marketing materials unless the client requests confidentiality in writing.
AyaTech respects client confidentiality and will not intentionally share confidential business data, access credentials, documents, or private information with unauthorized parties. Clients should also keep all shared credentials secure and change passwords after project completion where necessary.
AyaTech may assist with backups, server configuration, security guidance, and maintenance where agreed. However, clients are responsible for maintaining proper backups of their website, ERP, database, emails, files, and business records unless a backup service is separately agreed.
AyaTech will not be liable for indirect loss, business interruption, loss of profit, loss of data, third-party service failure, cyber incidents, hosting downtime, platform policy changes, or issues caused by unauthorized changes, incorrect use, or external systems.
AyaTech’s liability, if any, shall be limited to the amount paid by the client for the specific service related to the issue.
Either party may cancel or terminate a project according to the agreed terms. Payments made for completed work, planning, development, design, consultation, licenses, third-party purchases, or reserved resources may be non-refundable.
AyaTech may suspend or stop services if the client fails to make payments, delays approvals, misuses the service, or violates these Terms & Conditions.
AyaTech may update these Terms & Conditions from time to time. Updated terms will be posted on this page. Continued use of our website or services means you accept the updated terms.
These Terms & Conditions shall be governed by the applicable laws of the United Arab Emirates. Any disputes shall be handled according to the applicable UAE legal procedures.
For questions about these Terms & Conditions or AyaTech services, please contact us.